Privacy Policy

Introduction I am a self-taught pencil portrait artist based in the UK. This privacy policy explains how I collect, use, and protect personal information when you visit or use this website and when you commission artwork.

Information I Collect

  • Contact details you provide (name, email address, phone number, postal address).

  • Commission details (photographs you upload, subject information, preferences, and brief notes needed to create your portrait).

  • Payment information (payments can be made by bank transfer for customers in the UK or PayPal for customers overseas).

  • Website usage data (cookies and analytics to help improve the site).

How I Use Your Information

  • To communicate with you about enquiries, quotes, orders, and delivery.

  • To create, process, and deliver commissioned artworks.

  • To process payments and manage invoices.

  • To improve the website and services using anonymized analytics.

  • To comply with legal obligations.

Sharing and Disclosure

  • I will not sell your personal data.

  • I may share necessary information with trusted third parties (shipping providers, or professional printers) to fulfil your commission. These parties are required to protect your data.

  • I may disclose information if required by law.

Storage and Security

  • I store your information only as long as needed to fulfil orders, comply with legal obligations, and maintain records.

  • I take reasonable steps to protect your data, including secure storage and access controls. However, no internet transmission is completely secure.

Cookies and Analytics

  • The site may use cookies and analytics tools to track website performance and improve user experience.

  • You can control cookies through your browser settings.

Your Rights

  • You can request access to, correction of, or deletion of your personal data.

  • You may object to or restrict certain processing and withdraw consent at any time (where processing is based on consent).

  • To exercise your rights, contact me using the details below.

If you have any questions or requests please contact: Ali Haines, alihaines.art@gmail.com or via the contact form on the website.

Changes to This Policy, I may update this policy occasionally. I will post the revised version on the website with the date of the latest update.

Effective date: 30th September 2026.